Company Profile | Professional Software Consultants| IT Services | Microsoft Dynamics 365 | CRM and ERP solutions

SAP Support & Maintenance Services

for your Business

Support & Maintenance


Keeping Your SAP System Stable, Secure, and High-Performing

At DAXFO, we combine round-the-clock SAP support with proactive maintenance to deliver a reliable, future-ready SAP environment. From resolving technical issues to preventing system downtime, our certified consultants ensure your SAP platform operates at peak efficiency—day in and day out.


What We Offer

Support

24/7 Functional & Technical Support

We provide continuous support for all core SAP modules (FI, CO, MM, SD, PP) and backend technical issues like system errors, workflow failures, and performance bottlenecks.

Ticketing

SLA-Driven Helpdesk & Ticketing

Our support team operates on a structured SLA framework, offering real-time resolution tracking, escalation management, and dedicated account oversight.

Training

User Training & Enablement

We help your users stay confident and productive with continuous training, documentation, and usage guidance across SAP functionalities.

Maintenance That Prevents Issues Before They Arise

Beyond resolving problems, we ensure your SAP systems remain stable and secure with a proactive maintenance model.

System Health Monitoring

Real-time performance checks and early issue detection to keep your SAP environment running smoothly.

Backup & Recovery Checks

Scheduled backups and failover testing to safeguard your data and ensure business continuity.

Performance Optimization

Database tuning, load balancing, and runtime improvement for optimal SAP system performance.

Transparent Reporting & Governance

Monthly System Health & Uptime Reports

Receive detailed monthly reports on SAP system performance, uptime, and key metrics for full visibility.

Compliance-Ready Audit Documentation

Access audit trails and documentation to support regulatory compliance and internal governance.

Root Cause Analysis & Recommendations

Get actionable insights and improvement plans based on root cause analysis of incidents and issues.

Why Choose DAXFO?

SAP-Certified Consultants

With cross-functional expertise, our certified professionals deliver tailored SAP solutions that align with your business...

24/7 Global Support

Our multilingual team ensures seamless support across time zones, anytime and anywhere in the world.

Cloud & Hybrid Expertise

Whether cloud, on-premise, or hybrid—our SAP solutions are built for flexibility and scalability.

Proactive Optimization

We go beyond support by continuously improving system health, reducing risks, and ensuring long-term value.